Project Budget Agreement

(a) Compensation for Project  Services: In consideration for the services provided by Company to Client as set forth in section 2(a)(i) above, Client agrees to pay Company a monthly project fee up to the Client’s chosen level of service. This budget will not be exceeded without Client’s written permission. The current prices for each level of service are listed below. This is an auto-recurring monthly plan.

• Tier-0: No budget – $150 per hour.
  Availability for project work in the same month NOT guaranteed.
• Tier-1: $2500 project budget per month
  Max 20 billable hours per month, overage rate: 125
• Tier-2: $6000+ project budget per month
  Max billable hours per month = Budget/120 (e.g. 6000/120 = 50), overage rate: 120

(b) Client’s chosen budget represents pre-approval of work per month on projects up to the budget for the tier. The actual amount may be more (with additional written approval for that month) or less, detailed out each month and invoiced at the end of the month the work is performed. Klovera will notify the Client if we anticipate going over budget in any given month and will stop work in that month if approval is not given. Work will commence the 1st working day of the following month containing an active budget.  

(c) At Klovera’s discretion, Client may be required to pay Klovera the monthly fee associated with the Client’s chosen level of service, prior to the commencement of work as a non-refundable deposit.

(d) Klovera’s obligation to render services hereunder is conditioned upon Client’s payment of said fee on a timely basis. Therefore, said fees will be invoiced at the end of each month and due on receipt.

(e) If extra expenses exceeding $1,000 are expected to complete the Client’s requested project or new phase of an existing project, Company reserves the right to require an additional non-refundable deposit.

(f) If Client initially signs up after the 1st of any given month the amount due for the current month will be charged on the signup date and subsequent payments will be charged on the last day of every following month. Klovera has sole discretion on whether to pro-rate the initial month of services.

(g) Any payments received by Klovera are non-refundable. Cancellation does not entitle Client to a refund, pro-rated or otherwise. Upon Client cancellation, Klovera will continue to provide services for the period that the final payment covers, and will halt future charges.

(h) Any billable hours accrued in excess of the Client’s service level maximum will be billed on the last day of the month incurred at the overage rate indicated in 4(a) in 15-minute increments and due on receipt. Klovera will notify the Client when the maximum is being approached. Client can choose to cease work until the Project plan’s renewal the following month to avoid overage charges.

(i) If said fees set forth in the paragraphs above are not in receipt on the due date, Company reserves the right to cease performance of services and withhold delivery of work product until payment has been made. If, on the 15th day following a payment due date, a payment remains unpaid, Company may assess a penalty fee in the amount of 10% of the amount due. Company reserves the right to withhold services and deliverables until all assessed penalties are paid in full. Payments shall be made via check or bank deposit.

(j) Tools to be provided by Client: Company will not begin work on projects until Client has provided all necessary files, tools, photographs, documentation and any other items, access, or materials necessary for the project and/ or requested by Company. Throughout the duration of the project, Client agrees to provide all tools, information and documentation that may be required by Company to effectively perform said responsibilities in connection with the performance of services.

(k) Expenses: Client agrees to reimburse Company for expenses incurred by Company solely on Client’s behalf, such as travel expenses, software license fees, code licenses, plugins, shipping, advertising costs, stock imagery, 3rd party vendor services, and the like; provided, however, that any single expense or related group of expenses greater than $100 must first be approved by Client in writing or via the pre-approved project budget set forth in paragraph (a) above, otherwise, Client will have no obligation to pay such expense. These charges will be in addition to the agreed upon budget in paragraph (a). Company agrees to provide Client with a monthly expense invoice, and Client agrees to make payment to Company within 30 days from date of delivery of said expense invoice to Client. Company reserves the right to cease performance of services and withhold work product if approved expenses are not reimbursed within 30 days. Company may include, at their discretion, some code license and plugin fees at no charge.